CADfix Support
This page provides information about CADfix downloads, release information, and support only. For product features, modules, blogs, and other sales-related information visit the CADfix Product Page.
| CADfix DX/CAE | CADfix PPS | CADfix VIZ | CADISON ES | FlexNET and License Services |
Contacting support
Before requesting support, you will need to identify the most appropriate support team for yourself.
Local CADfix Expert - If your organization has a dedicated CADfix expert, this person should be your initial contact. They will understand your CADfix use-case and environment. They may well have already resolved your problem and will speak your local language.
CADfix Distributer – Your organization may have purchased CADfix through a local distributor or as part of a distributor’s own package. The distributor will understand your package and the interface requirements between them. If your organization purchased through a distributor, then you should contact them for support.
ITI CADfix Support Team – If your organization purchased CADfix directly from ITI, then please contact the support team using one of the following methods:
| Region | Support area | Telephone | |
|---|---|---|---|
|
Americas |
Licensing and CADfix Application | works_supp@iti-global.com | +1-888-783-9199 |
|
Europe Asia-Pacific
|
Licensing only | eukeys@iti-global.com | +44 (0) 1954 234300 |
| CADfix Application only | eusupport@iti-global.com | +44 (0) 1954 234300 |
CADfix DX
| Version | Release Date | Build Number | FlexNET version | Installation Guide | System Requirements | Interface versions | What's New |
|---|---|---|---|---|---|---|---|
| DX 13 SP1 | Dec 09, 2024 | 13.1.0.0/10682 | 11.16.4 | Windows / Linux | DX 13 SP1 | 13SP1 | open |
| DX 13 | Oct 09, 2023 | 13.0.0.3/9268 | 11.16.4 | Windows / Linux | DX 13 | open | |
| Jul 14, 2023 | 13.0.0.1/9060 | 11.16.4 | open | open | |||
| DX 12 SP2.1 | Nov 02, 2022 | 12.2.1 | 11.16.4 | Windows & Linux | DX 12 SP2.1 | open | |
| DX 12 SP2 | Jul 20, 2021 | 12.2.0.1/7625 | 11.16.4 | DX 12 | open | open | |
| DX 12 SP1.1 | Jul 27, 2020 | 12.1.1.0.8pxkdmpr/6726 | 11.16.1 | open | |||
| DX 12 SP1 | May 31, 2019 | 12.0.1.4.mrtcpps4 | 11.16.1 | open | open | ||
| DX 12 | Aug 08, 2018 | 12.0.0.5.wywv8mcd | 11.11.1 | open | open | ||
| DX 11 SP2 | Oct 12, 2017 | 11.0.2.0.rx1fh56k | 11.11.1 | Windows & Linux | See installation guide | open | open |
| DX 11 SP1 | Apr 07, 2017 | 11.11.1 | open | open | |||
| DX 11 | Aug 18, 2016 | 11.11.1 | open | open |
CADfix PPS
| Version | Release Date | Build Number | FlexNET version | Installation Guide | System Requirements | Interface versions | What's New |
|---|---|---|---|---|---|---|---|
| PPS 5.1 | 10 Mar 25 | 13.pps5.1.0/11004 | 11.16.4 | PPS 5 | PPS 5 | PPS 5.1 | PPS 5.1 |
| PPS 5 | Jun 05, 2024 | 13.pps.5.0/10030 | 11.16.4 | PPS 5 | PPS 5 | ||
| PPS 4 | Sep 15, 2022 | 12.pps.4.2/8484 | 11.16.4 | PPS 4 | PPS 4 | PPS 4 | PPS 4 |
| PPS 3 | Jun 26, 2020 | 12.pps.3.3.tx00amk9/6633 | 11.16.4 | open | PPS 3 | PPS 3 | PPS 3 |
| PPS 3* | May 25, 2020 | 12.pps.3.2.asx9fd59 | 11.16.4 | ||||
| PPS 12 SP1 | Jul 19, 2019 | 12.0.1.4.mrtcpps4 | 11.11.1 | ||||
| PPS 12 | Oct 25, 2018 | 12.pps.0.1.6a8trt2c | 11.11.1 | PPS 2 | |||
| PPS 11 | Nov 28, 2017 | 11.pps.2.0.0pebp9xn | 11.11.1 | open | See installation guide | PPS 1 |
CADfix VIZ
| Version | Release Date | Build Number | FlexNET version | Installation Guide | System Requirements | Interface versions | What's New |
|---|---|---|---|---|---|---|---|
| Jan 12, 2024 | 13.viz.2.4/9548 | 11.16.4 | VIZ 2 | VIZ 2 | VIZ 2 | ||
| Dec 06, 2023 | 13.viz.2.2/9408 | 11.16.4 | VIZ 2 | ||||
| VIZ 1 | Mar 01, 2021 | 12.viz.1.1/7324 | 11.16.4 | open | VIZ 1 | VIZ 1 |
CADISON ES
| Version | Release Date | Build Number | FlexNET version | Installation Guide | System Requirements | Interface versions |
|---|---|---|---|---|---|---|
| ES 6.0 | Sep 27, 2023 | 12.pps.4.4/9197 | 11.16.4 | open | open | open |
| ES 5.0 | Jun 22, 2020 | 12.pps.3.3.tx00amk9/6633 | 11.16.4 | open | open | open |
| ES 4.0 | Oct 28, 2019 | 12.0.1.4.mrtcpps4 | 11.11.1 | open | open | |
| ES 3.0 | Nov 08, 2018 | 12.pps.0.1.6a8trt2c | 11.11.1 | See installation guide | open |
FlexNET License Services
| Version | Release Date |
Administration Guide |
System Requirements |
|---|---|---|---|
| 11.16.4 | Jun 24, 2020 | Fnp Licadmin 11 16 4 | 11.16.4 |
| 11.16.1 | May 05, 2019 | Fnp Licadmin 11 16 1 |
License code utility
To help identify machine information for CADfix licensing, we have made a licensing utility available. Visit the License Utility page where you gather the machine information needed to create a CADfix product license before emailing to works_supp@iti-global.com or eukeys@iti-global.com.
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