Decision Making

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There are many significant and complex decisions made during product development projects that are based on some level of analysis and ultimately by either an individual's or a team's decision. Few organizations utilize an effective analytical process to make the best decisions. This course provides an overview of how to implement a proven analytical decision making processes (CR) to:

• Develop better products o With a higher return on development investments o Improve customer satisfaction
• Reduce development costs and time by avoiding the time and effort to o Reach consensus o Re-visit and re-analyze decisions
• Avoid costly engineering changes

Who should attend?
This course is designed for managers of product development organizations that are interested in learning more about how to make better decisions throughout product development projects.

Objectives
After completing this course you will be able to:

• Describe several decision making process options
• Define the key elements of an effective decision making process
• Describe the fundamental tools required
• Define how this process interacts with other processes
• Assess your current processes
• Measure the impact of implementing an improved decision making process
• Develop a general implementation plan

Contact ITI University regarding intermediate and advanced level courses