Motorcycle

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A motorcycle manufacturer asked ITI to help determine exactly how their bikes were used on the streets in the hands of actual customers.

Without this understanding, components are often under or over-designed leading to failure, excessive warranty costs, unnecessary weight, complexity, and increased manufacturing costs.

Customer Usage Profiling (CUP)

ITI's CUP program provides a true performance picture outside the confines of a traditional laboratory.

Direct measurements and statistical analysis eliminate guesswork by capturing unbiased, real-world data while the product is in service.

Data Collection

A variety of components were monitored:

• Brake & Clutch Use
• Vehicle Speed
• Side Stand Position
• Throttle Position
• Manifold Pressure
• Engine Speed
• Case Temperature
• Gear Position
• Swing Arm Acceleration

It was critical that data collection be automatic, hidden from view, weatherproof, rugged, and completely autonomous.

ITI equipped motorcycles with miniature computers for data storage. A trigger system activated and shut off the computer --- with data downloaded every four weeks for analysis.

Results

Today our client is maintaining its leadership position by delivering improved performance, quality, and reliability.